Companies or Consortia operate a Social Network Community in their intranet - to support knowledge management

 

Knowledge exchange between Community Members (internal)

 

A social network community can be deployed inside an organisation, company, consortium, project or club - typically accessible from the company's intranet. The social network community can be complemented by other social software tools, such as wikis or corporate blogs. It will make the exchange of knowledge inside the company or project easier, faster and better.

 

Employees and managers become members of the social network community. They can describe themselves in their profiles - by means of text, photos, audio files, video files. This will help the project members to get to know each other faster and better. The advanced and profile-based search functionionality will enable project members to find the right people with specific skills or knowledge fast and easily. Discussion can be held about specific topics, questions can be asked and answers be found. Employees can form groups around specific interests or topics or projects. And maybe most importantly, all the knowledge produced with the answering of questions and during these discussions will automatically be preserved and documented for re-use.

 

It is fun for employees to participate in an internal social network community or project social network community, where they can display themselves or their projects and interact with like-minded people inside their company.

 

Further explanations can be found in the brief Powerpoint presentation

social networks for companies or projects for knowledge management >>

(English - best to right-click and save - 2.5 MB file size)

 

A good and brief article in German about the topic is by Martin Koser 2008

social software im wissensmanagement 2.0 >>

(German - best to right-click and save - 3.8 MB file size)

 

A good example from our references is ePharmaC - the social network community for the South African pharmaceutical industry - connecting pharmacists and pharmaceutical manufacturers for discussions and knowledge exchange.

 

 

 

 

 

 

 

 

Back to overview who will gain value by operating a social network community? >>

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